Overview

When performing a Send & Receive Transfer or Supplier Receipt, inventory will be marked as Incoming at the destination. It will not be available for sale until it is received.

Incoming inventory is not available for sale until it is received.
Receiving inventory moves it from Incoming to Available, making it available for sale.
You can receive inventory in stages (partial receiving). Only the quantity you specify will be made available, and the document will remain open to receive the rest later.
Once the transfer is complete, you’ll be able to view any variances (differences between expected and received quantities).
You can choose how to handle these variances.

Use a barcode scanner to receive items quickly—quantities are automatically incremented as you scan.

Partially Receive

Inventory may not always arrive all at once. Partial receiving allows you to receive what has arrived and make that portion available for sale.

Set the quantity received for each item.
Click Partially receive to move that quantity from Incoming to Available at the destination.
The document will be marked as Partial and remain open for additional receipts.
You can receive inventory against the same document multiple times.
Progress will be shown for each item so you can track what’s been received and what’s still outstanding.

Receive & Complete

Once all inventory has arrived:

Enter the final quantity received for each item.
Click Complete to finalize the document.
The quantities you have entered will be moved from Incoming to Available.
The document will be marked as Complete , and no further inventory can be received.

Handling variances

Sometimes the quantity received does not match the quantity that was intended to be sent. When completing a Send & Receive Transfer or Supplier Receipt document with variances, the system will help you handle the differences.

For Supplier Receipts

Since supplier receipts involve external sources:

No changes are made to the origin, as it lies outside of Shopify.
The completed document will highlight variances for each item.
Use this information to reconcile discrepancies with your supplier.

For Transfers

You will have the option to adjust the origin to reflect the actual quantity received.

If more items are received than expected: The origin’s Available inventory is reduced accordingly.
If fewer items are received: The origin’s Available inventory is increased accordingly.

If inventory was lost or damaged in transit you may choose to return the inventory origin and perform an Adjustment to reduce the quantity and create a record of the loss in the item's adjustment history.;